Common purchase queries answered
Orders and Shipping
We ship your orders all over the world daily. Once payment has been issued, your products will be shipped out immediately and you can receive it as fast as 3-5 business days. Our recommendation is to give yourself 2 weeks prior .
You can easily create account using this link
Before shipment, you can change your shipping address contacting us by email.
After shipment we will share tracking and carrier information with you.
We do not keep your credit card information.
We are located in Turkey and we ship all around the world.
If you need to swap an item
Returns and Exchanges
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Please check our Refund and Returns Policy Contact US+1 703 483 3106
We will share return address afterm we comfirmed your return.
You can contact us by phone US+1 703 483 3106 Turkey+90 505 656 9497 and using contact us form.
Please contact us immediately before shipment. We can change your shipping address before shipment but after that we can not change.
Yes, you can cancel or change your order before shipment.