Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

We ship your orders all over the world daily. Once payment has been issued, your products will be shipped out immediately and you can receive it as fast as 3-5 business days. Our recommendation is to give yourself 2 weeks prior .

You can easily create account using this link

Before shipment, you can change your shipping address  contacting us by email.

After shipment we will share tracking and carrier information with you.

We do not keep your credit card information.

We are located in Turkey and we ship all around the world.

If you need to swap an item

Returns and Exchanges

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Please check our Refund and Returns Policy  Contact US+1 703 483 3106

We will share return address afterm we comfirmed your return.

You can contact us by phone US+1 703 483 3106 Turkey+90 505 656 9497  and using contact us form.

Please contact us immediately before shipment. We can change your shipping address before shipment but after that we can not change.

Yes, you can cancel or change your order before shipment.

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